Orbelli – Terms & Conditions (Distance Agreement)

These Terms & Conditions constitute a legally binding Distance Agreement between the Customer and the Merchant, concluded under applicable European Union consumer protection laws.
1. Operator Information
This website orbelli.com is operated by FOXXDOT, LDA, a company registered under the laws of ZONA FRANCA DA MADEIRA.
Company Registration Number: 518207170
Registered Address: Rua das Pretas, n.º 43, 2.º andar, sala 5, Funchal, Portugal
Customer Support Email: [email protected]
2. General Information
These Terms apply to all orders made via the Orbelli website.
By placing an order, the Customer confirms acceptance of these Terms.
The agreement is considered concluded when the Customer receives an order confirmation email.
3. Products & Descriptions
All product descriptions, benefits, and claims provided on the website (e.g., hormonal balance, fertility support, etc.) are for informational purposes.
Statements have not been evaluated by the FDA or any regulatory body.
Products are not intended to diagnose, treat, cure, or prevent any disease.
4. Eligibility
Customers must be at least 18 years old to purchase products from this website.
By purchasing, you confirm that you meet this age requirement.
5. Pricing & Payment
Prices are listed in EUR.
Payment is accepted via: VISA, Mastercard, Google Pay, Apple Pay, Klarna.
The final price includes applicable taxes and shipping fees (if any).
6. Shipping & Delivery
Orders ship within 3-5 business days.
Estimated delivery times and tracking details will be provided post-purchase.
7. Right of Withdrawal (EU Customers)
Customers have the right to withdraw from the contract within 14 days without providing a reason.
To exercise this right, send a withdrawal request to: [email protected].
Return conditions: Product must be unopened, unused, and in original packaging.
8. Refunds & Returns
For returns or refunds, please contact our support team at: [email protected].
Refunds will be processed within 14 days of receiving the returned goods.
Return shipping costs are the responsibility of the Customer unless the product was defective.
9. Customer Accounts
Customers may create accounts for easier checkout and order history.
Customers are responsible for maintaining account confidentiality.
10. Limitation of Liability
Orbelli and its operators are not liable for indirect or incidental damages resulting from use or misuse of the product.
Always consult with a healthcare professional before beginning any supplement regimen.
11. Intellectual Property
All content, designs, trademarks, and text on the website are the property of FOXXDOT, LDA.
Reproduction without prior written consent is prohibited.
12. Governing Law & Jurisdiction
These Terms are governed by the laws of Portugal.
Any disputes arising will be subject to the exclusive jurisdiction of the courts of Portugal.
13. Contact Information
For questions about these Terms, your order, or any legal inquiries, please contact:
FOXXDOT, LDA (ZONA FRANCA DA MADEIRA)
Company Registration Number: 518207170 (Portugal)
Address: Rua das Pretas, n.º 43, 2.º andar, sala 5, Funchal, Portugal
Email: [email protected]
14. Final Provisions
We reserve the right to amend these Terms at any time.
The updated Terms will be published on this website and effective immediately.
Continued use of the website constitutes acceptance of the revised Terms.
By confirming a purchase, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions as part of a legally binding Distance Agreement.