Orbelli – Privacy Policy

Effective Date: 25.08.2025

This Privacy Policy outlines how FOXXDOT, LDA ("we," "our," or "us") collects, uses, protects, and discloses your personal information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Who We Are

This website ORBELLI.COM is operated by FOXXDOT, LDA, with its registered office located at Rua das Pretas, n.º 43, 2.º andar, sala 5, Funchal, Portugal, under the laws of PORTUGAL.

Company Registration Number: 518207170

Email: info@orbelli.com

2. What Information We Collect

Name, email address, phone number, shipping/billing address

Payment details (only processed via secure third-party payment gateways)

Order history and browsing behavior on our website

Customer service interactions

We do not request or store your payment card's Account Number unless it is strictly necessary for processing your transaction.

3. How We Use Your Information

Process and fulfill orders

Communicate order status and respond to inquiries

Provide customer support

Improve our website, products, and services

Send marketing communications (if you opt in)

4. Legal Basis for Processing

Contract performance (e.g., fulfilling your order)

Legal obligations

Consent (e.g., for email marketing)

Legitimate interests (e.g., website improvement, fraud prevention)

5. Payment Data and Security

SSL/TLS encryption is used for all website transactions and data transmissions.

Payment data is processed via PCI-DSS-compliant third-party providers (e.g., VISA, Mastercard, Klarna, etc.).

We do not store full credit card numbers or security codes on our servers.

We never request or use Account Numbers for any purpose unrelated to payment for goods and services.

6. Data Security Capabilities

Our website uses HTTPS protocol and firewall protection.

Payment processing is encrypted using SSL/TLS protocols.

We regularly audit and update security protocols to ensure compliance and reduce vulnerabilities.

7. Data Retention

To complete the transaction

For legal or tax purposes

Until you request deletion (if permitted by law)

8. Your Rights

Access your data

Request correction or deletion

Withdraw consent

Object to processing

Lodge a complaint with a supervisory authority

Requests can be made to: info@orbelli.com

9. Third-Party Services

Payment processors

Shipping companies

Email marketing providers (only with opt-in consent)

We do not sell or rent your personal information.

10. Cookies and Tracking

Site functionality

Analytics

Advertising and remarketing

You can manage cookies in your browser settings or through our cookie banner.

11. International Transfers

Standard Contractual Clauses (SCCs)

Transfers to countries with adequate data protection laws

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.

13. Contact Us

FOXXDOT, LDA (ZONA FRANCA DA MADEIRA)

Company Registration Number: 518207170 (Portugal)

Address: Rua das Pretas, n.º 43, 2.º andar, sala 5, Funchal, Portugal

Email: info@orbelli.com

By using our site and services, you agree to the terms outlined in this Privacy Policy.